As a seasoned tech operator whose background spans from startup (<$20M ARR) to post-IPO, Sungwoo brings a proven track record in building and scaling. More specifically, his direct work and ownership have spanned company operating systems, business performance management, program/process design and implementation, and strategy development and execution. He has deep experience in building both PLG and SLG motions across SMB and Enterprise segments. Having reported to and worked closely with Product, GTM, and Finance leaders throughout his career, he is comfortable operating cross-functionally and bringing teams together. Sungwoo loves rolling up his sleeves and getting scrappy - he has spearheaded 0-1 initiatives and implemented new programs that have generated $xxM+ outcomes.