Rachna possesses deep expertise in Salesforce CRM, Channel Commerce, and Customer Enterprise Automation, excelling at the intersection of technology, business strategy, and sales operations. As the Director of GTM Systems at Proofpoint, she has led transformative initiatives that enhance efficiency, scalability, and revenue growth through strategic business analysis and innovative system integrations. She has successfully streamlined processes, improved automation, and integrated multiple Salesforce orgs following acquisitions, ensuring smooth operations across Customer Enterprise and Commerce. Notably, Rachna led the implementation of a global CPQ solution, significantly reducing quote turnaround times and increasing productivity. Through collaboration with cross-functional teams, she has built systems that drive sales transformation, operational agility, and customer engagement at scale.